Manage your data,
team & relationships
Eliminate spreadsheets with an easy-to-use database for your whole organisation.
All-in-one platform
Built by Vicinity and tailored to meet your needs.
Tailor-made CRM
Track customer engagement and capture value. Easy to use and custom-built for Place Managers.
Secure Cloud Database
Keep your data safe and organised. Easily find the information you need. Eliminate spreadsheets.
Customisable structure
Adapt your database, adding new fields and categories to suit your needs. Store your own layouts.
Reporting Suite
Quickly get detailed insights, identify areas for improvement, and share success with stakeholders.
Mobile Working
Easy to find, update, and create records from anywhere and on any device. Log work on the move.
Ballot Management Toolkit
Maintain voter info, identify influencers, track votes, and forecast outcomes. Easily export ballot data.
Data Updater
A powerful, time-saving tool that syncs your database with NNDR data, saving many hours manual of work.
Unparalleled Support
Fully supported by our UK-based team with unlimited virtual training and webinars.
Fully Compliant
Comprehensive data protection systems and policies ensure privacy and compliance.
Project and Task Management
Organise and track work, and report on-demand. Group activity by project and review progress.
Communications Tools
Use powerful tagging and segmentation to reach your audience. Seamless integration with MailChimp.
Continuous Improvement
Automatic access to the lastest features and regular updates. Request and vote on new features.
An organisation-wide solution
Vicinity has been made in partnership with place management teams of all shapes and sizes, providing a range of features that support activity across departments.
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Capture the value your team creates, report to stakeholders, and demonstrate return on investment. Promote operational excellence and proactive customer engagement.
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An easy-to-use database solution for your whole organisation. Stay in sync with third party data sources, and export data for use externally. Provide answers to any questions with ease.
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Manage and monitor your team's activity, and report on-demand. Assign tasks and track progress in realtime. Arm your mobile workforce with the tools you need.
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Keep your customers informed and engaged. Easily segment your audience and send targeted messages. Sync with MailChimp or export to Excel.
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Track and maintain customer relationships. Review previous interactions and get key information at a glance. Record new interactions from anywhere, with updates instantly visible to your colleagues.
Andrew Cooper, CEO, LeedsBID
“A trusted source of intelligence that’s intelligent enough to talk to other sources of data. Managing your levy payers is an essential credential for any BID and this is an essential software package.”
Unrivalled support.
We’re always here to help
Supporting your team, understanding your needs and evolving our offer as they change, is a core part of our solution.